Hands-free Stereo Earbuds with Microphone [BT2]

Device Setup and Troubleshooting for the Hands-free Stereo Earbuds with Microphone [model BTS2]

 

Quick Setup:

Note: Charge fully before first use
1. Press the power button. The light with flash blue and red
2. Search for devices on your phone or tablet and select "Prime Sports."
3. The LED will turn blue, indicating that you have successfully paired your device.

To Charge Stereo Earbuds:

1. Insert mini USB cable included with your earbuds to the port on the earbuds.
2. LED light will remain a steady red color, indicating that the earbuds are charging.
3. The LED light will turn off when fully charged.

Controls

 

 Troubleshooting:

 

My earbuds won't connect to Bluetooth.

If your buds won't connect, first ensure they are fully charged before beginning. (You'll know they are fully charged after plugging them into a microUSB charger. After the LED turns red, it will turn off.)

Once they are fully charged, turn off the Bluetooth on your device, and turn off the earbuds (by holding the power button down for about 5 seconds.)

Wait 10 seconds and turn them both on again. Once the LED on the earbuds lights blue and red, try pairing again. 

 

My earbuds won't charge. 

Try using a different micro USB or power source. If that doesn't solve the problem, please fill out this warranty claim form to see if you are eligible for a replacement.