charger

Wireless Charging Pad

Wireless Charging Pad

Wireless Charging Pad Setup and Troubleshooting

 

Note: Please be sure that your device is able to charge wirelessly! Our Wireless Charging Pads work with all wireless charging smartphones, including 

The latest iPhones, beginning from iPhone 8

Galaxy S9 / S9+, Galaxy S8 / S8 Plus, Note 8,

Galaxy S7, S7 Edge, Galaxy S6 Edge+, Note 5, Nokia Lumia 830, / 920 / 1020 / 1520 / 930, Yota Phone 2, Google Nexus 6 / 4 / 5, and more. 

 

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Troubleshooting and FAQ:

 

How do I know if my phone is charging?

 

When plugged into a power source, most of our charging pads styles will indicate a red light when ready to charge, and a blue light when charging. 

Please ensure that your charging pad is plugged into a power source. (For optimal charging, use a 2 AMP USB charger. 

If the charging pad style does not have a light indicative to charging status, simply place the center of your device in line with the center of the charging pad. Your phone will indicate charging. 


My phone is not charging.

Although our charging pads work with most cases, charging with a case on will depend on the thickness of the case. (For example, neoprene cases tend to be thicker, and wireless charging may be effected.)

If you're experiencing trouble charging your device, remove your phone case and try to charge again. 
*note: Please ensure that your device has wireless charging capabilities.
If these do not work, please fill out our warranty request form to get a replacement.

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